Terms & Conditions

Vitidrip

Last updated: February 2026

These Terms & Conditions govern the use of the Vitidrip website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. About Us

Vitidrip is a UK-based supplier of IV and IM vitamin wellness products and consumables.

📧 Contact email: vitidrip@outlook.com

Our products and services are intended exclusively for clinics and registered healthcare professionals.

2. Eligibility to Purchase

By placing an order with Vitidrip, you confirm that:

You are a registered clinic or qualified healthcare professional
You are 18 years of age or older
You are legally permitted to purchase and administer the products ordered
You will use all products in accordance with professional standards, applicable regulations, and manufacturer guidance

We reserve the right to request professional credentials or refuse service at our discretion.

3. Products and Use

All products supplied by Vitidrip are intended for professional use only.

Products must only be administered by suitably trained and qualified professionals
Products are supplied for wellness support only and are not intended to diagnose, treat, cure, or prevent disease
Vitidrip accepts no responsibility for misuse, off-label use, or administration by unqualified individuals

4. Prescription-Only Medicines (POMs)

Some products, including sodium chloride, are supplied via a third-party registered pharmacy and authorised prescriber.

Vitidrip does not act as the prescriber
All POMs are supplied subject to a valid prescription approval
Prescribing decisions are made independently by the authorised prescriber
Availability of POM items is not guaranteed and may be subject to regulatory or clinical approval

5. Orders and Payment

All prices are listed in GBP (£) unless otherwise stated
Payment must be made in full at the time of order
We reserve the right to cancel or refuse any order prior to dispatch
Orders are confirmed once payment has been successfully received

6. Shipping and Delivery

We ship orders to the UK and selected international locations
Delivery times are estimates only and not guaranteed
Risk passes to the customer upon delivery
Customers are responsible for ensuring correct delivery details are provided

For international orders, the customer is responsible for any customs duties, taxes, or import restrictions.

7. Returns and Refunds

Returns are accepted only under the following conditions:

Items must be unopened, unused, undamaged, and in original packaging
Injectable, sterile, or temperature-sensitive products cannot be returned once opened
Return requests must be made within 14 days of receipt
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect

Refunds will be issued once returned goods have been inspected and approved.

8. Faulty or Incorrect Items

If you receive a faulty, damaged, or incorrect item, you must notify us within 48 hours of delivery by email at vitidrip@outlook.com, including photos where applicable.

9. Storage and Handling

Customers are responsible for:

Correct storage of products upon receipt
Following temperature, handling, and expiry guidelines
Ensuring products are used within expiry dates

Vitidrip is not liable for product degradation due to improper storage or handling after delivery.

10. Limitation of Liability

To the fullest extent permitted by law:

Vitidrip shall not be liable for indirect, incidental, or consequential losses
Our total liability shall not exceed the value of the products supplied
We are not responsible for clinical outcomes, treatment results, or patient responses

Nothing in these Terms limits liability for death or personal injury caused by negligence where prohibited by law.

11. Intellectual Property

All website content, branding, logos, text, and images are the property of Vitidrip and may not be copied, reproduced, or used without written permission.

12. Website Use

You agree not to:

Misuse the website or introduce malicious code
Attempt unauthorised access to systems or data
Use website content for unlawful or misleading purposes

13. Termination

We reserve the right to suspend or terminate access to our website or services if these Terms are breached.

14. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

15. Changes to These Terms

Vitidrip reserves the right to update or amend these Terms & Conditions at any time. Any changes will be posted on this page with an updated revision date.

16. Contact Us

For any questions regarding these Terms & Conditions, please contact:

📧 vitidrip@outlook.com

Disclaimer :The information provided on this website is for educational and informational purposes only and is not intended as medical advice. Vitidrip products and services are not designed to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before starting any wellness, therapy, or treatment program. Results may vary.

Designed for clinician-led IV services.
Includes administration consumables and non-prescription injectable nutrients.
Prescription items are supplied separately via a registered pharmacy following prescriber approval.

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