Privacy Policy

Vitidrip

Last updated: February 2026

Vitidrip (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or interact with our services.

1. Who We Are

Vitidrip is a UK-based wellness and IV vitamin supply business.

Contact details:
📧 Email: vitidrip@outlook.com

2. Information We Collect

We may collect and process the following information:

Personal details – name, email address, billing/shipping address, phone number
Order information – products purchased, order history, payment confirmation (we do not store card details)
Communication data – emails or messages sent to us
Technical data – IP address, browser type, device information, cookies, and website usage data

3. How We Use Your Information

We use your data to:

Process and fulfil orders
Communicate with you about your orders or enquiries
Improve our website, products, and services
Meet legal, regulatory, and compliance obligations
Prevent fraud and ensure website security

We only use your data where there is a lawful basis under UK GDPR.

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

Contract – to fulfil orders and provide services
Legal obligation – for tax, accounting, and regulatory purposes
Legitimate interests – improving services and customer experience
Consent – where you have explicitly provided it (e.g. marketing emails)

5. Marketing Communications

We will only send marketing communications if you have opted in. You can unsubscribe at any time by contacting us or using the unsubscribe link where provided.

6. Children’s Data

Vitidrip does not knowingly collect or process personal data from children under the age of 16. Our services and website are intended for adults and healthcare professionals only.

7. Sharing Your Data

We may share your data with trusted third parties only where necessary, including:

Payment processors
Delivery and logistics providers
Website hosting and IT service providers
Professional advisers (accountants, legal advisers)

All third parties are required to handle your data securely and in accordance with data protection law.

8. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

Your data is stored securely and only retained for as long as necessary to fulfil its purpose or meet legal requirements.

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time

To exercise your rights, contact us at vitidrip@outlook.com.

10. Cookies

Our website may use cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

vitidrip@outlook.com

07842633166